Knowledge & perspectives

Industry Insights & Trends

Sound decisions begin with a clear understanding of how money is used, moved and managed. ADS Tailored brings together selected external research and industry perspectives to help partners, customers and other stakeholders assess developments across physical currency, digital payments and financial inclusion.

Our strategic purpose

Informing decisions across the evolving world of money.

This resource supports informed dialogue, practical planning and responsible innovation. It connects evidence on cash demand and self-service operations with insights into mobile money, payment infrastructure, security and market development—helping banks, mobile network operators, retailers, agency networks and cash centres consider technology choices in their local operating context.

Selected for relevance to Africa and our wider interests in Asia and Latin America, these resources offer global evidence alongside regional perspectives. Individual studies should be considered in their geographic, methodological and publication-date context.

External reading

Cash, ATMs & Currency Management

Research and industry perspectives on cash demand, self-service banking and resilient currency operations.

Datos Insights

Banking automation and market research

Explore specialist research on banking technology, payments and financial-services markets. Access conditions vary by publication.

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European Central Bank

Consumer payment attitudes

Explore survey research on consumer payment habits and preferences across cash and digital payment methods in the euro area.

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Federal Reserve Bank of Atlanta

Consumer payment choice

Explore US consumer payment surveys, transaction data and research for an international perspective on payment behaviour.

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Currency Research

Cash resilience

Explore central-bank perspectives on changing cash demand, currency planning and the resilience of payment systems.

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ATM Industry Association

ATM industry developments

Follow public news and industry perspectives on ATMs and cash access. Some linked resources may require membership.

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External reading

Digital Payments & Mobile Money

Resources for understanding payment infrastructure, mobile wallets and the changing movement of value.

Bank for International Settlements

Payment infrastructure and policy

Explore Committee on Payments and Market Infrastructures publications on payment systems, interoperability and cross-border payments.

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GSMA

Mobile money data and insights

Explore mobile-money research and industry data relevant to operators, financial institutions and distribution networks.

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McKinsey & Company

Payments strategy and trends

Explore commercial analysis of payment markets, business models and industry developments. Access conditions may vary.

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External reading

Financial Inclusion & Regional Markets

Evidence to support a deeper understanding of customer needs, agent networks and market development.

World Bank

Global Findex

Explore international evidence on financial inclusion, account use and digital connectivity across economies.

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AfricaNenda Foundation

Inclusive instant payments in Africa

Explore the State of Inclusive Instant Payment Systems in Africa report series and regional payment-system developments.

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CGAP

Agent networks and cash-in/cash-out

Explore research on agent networks and their role in connecting underserved communities with digital financial services.

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Asian Development Bank

Fintech and financial inclusion in Asia

Explore a research publication on fintech, financial inclusion and the opportunities and challenges of digital finance, with a focus on Asia.

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Inter-American Development Bank

Financial inclusion in Latin America and the Caribbean

Explore regional publications on financial access, digital finance and the needs of underserved people and businesses.

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External reading

Security, Standards & Compliance

Guidance and expert perspectives on secure payments and responsible access to financial services.

PCI Security Standards Council

Payment security insights

Follow payment-security perspectives, standards developments and guidance relevant to payment technology and operations.

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Financial Action Task Force

Financial integrity and risk-based guidance

Explore guidance on anti-money-laundering and counter-terrorist-financing measures, customer due diligence and financial inclusion.

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About these external resources

Links open the publishers’ websites in a new tab. Publications remain with their respective owners; ADS Tailored does not host or reproduce the linked reports. Availability, registration requirements, charges and terms of use are determined by each publisher.

Inclusion is for information and does not imply affiliation, partnership or endorsement by the publisher. External views are those of their authors and publishers. These resources are not a substitute for advice specific to your organisation or market.